Accelerating through complexity
Our client’s businesses are typically a series of ‘multiples’: multiple channels, multiple products, multiple audiences, multiple entities, multiple geographies, multiple markets. This is made even more challenging with disconnected, legacy technologies, systems and data.
The sectors we serve are highly regulated, where compliance and security pressures are perceived to slow down innovation. And customer behaviours have changed, with their journeys becoming complicated too – they span online and offline, and flip between one and the other.
All of that involves more than one set of multiples, it creates complexity that stalls action.
We have a proven approach to solving business challenges. Through a deep understanding of the sectors we work in, we have developed a framework for client success. When applied to our client’s business, these core capabilities and technologies help accelerate through complexity, with the speed to market of digital platforms and products for their customers, staff and operations.
We focus on these sectors:
- Transport & Travel
- Financial & Professional Services
- Property & Housing
- Manufacturing & Industry
Freedom to grow – through rapid strategic business growth. We enable business growth for clients by creating platforms and products to make it as simple as possible to do business with their customers.
Freedom to save – enhancements and savings through operational effectiveness. We deliver major change in the way clients organise and deliver customer-facing technologies and the operations that sit behind them.
Freedom to engage – customer engagement that enables and enhances the experience. We create digital engagements where none exist, and we transform the quality and depth of interaction with your customers.
Freedom to exploit – using data and insight to deliver advantage. We analyse the data, model uplift and run experiments to exploit opportunities and create a substantial improvement in key metrics.
Peter GoughManaging Partner & Founder
Keith NationManaging Director & CTO
Andy FarmerExecutive Director, Strategy
Emma RosenbergGlobal Talent Director
Peter PatersenDirector, Client Engagement
Leona BellHead of Data & Analytics
Martin BuiHead of Experience Design
Zbigniew SiwiecHead of Nearshore Development
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