Accelerating through complexity

Our client’s businesses are typically a series of ‘multiples’: multiple channels, multiple products, multiple audiences, multiple entities, multiple geographies, multiple markets. This is made even more challenging with disconnected, legacy technologies, systems and data.

The sectors we serve are highly regulated, where compliance and security pressures are perceived to slow down innovation. And customer behaviours have changed, with their journeys becoming complicated too – they span online and offline, and flip between one and the other.

All of that involves more than one set of multiples, it creates complexity that stalls action.

We have a proven approach to solving business challenges. Through a deep understanding of the sectors we work in, we have developed a framework for client success. When applied to our client’s business, these core capabilities and technologies help accelerate through complexity, with the speed to market of digital platforms and products for their customers, staff and operations.

We focus on these sectors:

  1. Transport & Travel
  2. Financial & Professional Services
  3. Property & Housing
  4. Manufacturing & Industry

 

Digital Freedom

Freedom to grow – through rapid strategic business growth. We enable business growth for clients by creating platforms and products to make it as simple as possible to do business with their customers.

Freedom to save – enhancements and savings through operational effectiveness. We deliver major change in the way clients organise and deliver customer-facing technologies and the operations that sit behind them.

Freedom to engage – customer engagement that enables and enhances the experience. We create digital engagements where none exist, and we transform the quality and depth of interaction with your customers.

Freedom to exploit – using data and insight to deliver advantage. We analyse the data, model uplift and run experiments to exploit opportunities and create a substantial improvement in key metrics.

 

Our senior team

ORM is a company of 100+ talented people, and we're growing. Here are some of the senior and client team ORM'ers you will get to know well when working with us. 

  • Peter Gough

    Peter GoughManaging Partner & Founder

  • Keith Nation

    Keith NationManaging Director & CTO

  • Andy Farmer

    Andy FarmerExecutive Director, Strategy

  • Emma Rosenberg

    Emma RosenbergGlobal Talent Director

  • Peter Patersen

    Peter PatersenDirector, Client Engagement

  • Leona Bell

    Leona BellHead of Data & Analytics

  • Martin Bui

    Martin BuiHead of Experience Design

  • Zbigniew Siwiec

    Zbigniew SiwiecHead of Nearshore Development

  • Hello you

    Hello youFancy being part of our team?Join us

[unex_ce_button id="content_ccf6oeat7,column_content_jxlrh9005" button_text_color="#ffffff" button_font="semibold" button_font_size="16px" button_width="auto" button_alignment="left" button_text_spacing="2px" button_bg_color="transparent" button_padding="8px 12px 10px 12px" button_border_width="2px" button_border_color="#ffffffff" button_border_radius="80px" button_text_hover_color="#000000" button_text_spacing_hover="2px" button_bg_hover_color="transparent" button_border_hover_color="#000000" button_link="/our-partners" button_link_type="url" button_link_target="_self" has_container="" in_column="1"]•••[/ce_button]
[unex_ce_button id="content_ccf6oeat7,column_content_cdbxhan5r" button_text_color="#ffffff" button_font="semibold" button_font_size="16px" button_width="auto" button_alignment="left" button_text_spacing="2px" button_bg_color="transparent" button_padding="8px 12px 10px 12px" button_border_width="2px" button_border_color="#ffffff" button_border_radius="80px" button_text_hover_color="#000000" button_text_spacing_hover="2px" button_bg_hover_color="transparent" button_border_hover_color="#000000" button_link="../what-we-do/" button_link_type="url" button_link_target="_self" has_container="" in_column="1"]•••[/ce_button]