Client ServicesClient Services

Experience Design

Client Services and Delivery work with our clients’ and their stakeholders to understand their needs and manage the agency’s output to ensure each project or programme surpasses their wildest expectations.

Clients Services and Delivery work hand-in-hand to ensure ORM deliver the best results for our clients and together turn a vision into a reality. The cross-functional team come from major agencies across the globe and have a wealth of experience in delivering digital-change programmes and large-scale digital deliverables.

Both teams lead programmes and projects from start to finish and depending on the size and complexity of each project, the team flexes accordingly. The team prides itself on its reputation for service and has a huge appreciation for digital technology and how it can enhance all our lives.

Account Management

The individuals that make up our Client Services team are essential to the day to day running of ORM.  They're highly trained to manage a variety of projects and strive to exceed the expectations of both the business and your customer: a vital support system for your digital team.

Project Management

Our project management team offers a huge amount of experience in running digital programmes and projects of all shapes and sizes. Whether it's a large CMS web build, a mobile app development or a global advertising campaign, trust us to keep an eagle eye on budgets, deadlines and quality.

Mark Hopkins
Executive Client Services Director

Mark guides our clients through the entire digital process, supporting their decision-making and ensuring the end product exceeds expectation in every way.

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Neil Hampshire
Delivery Director

Neil is responsible for delivery and operations. Day in, day out, he makes sure that every single project is delivered on time and on budget.

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