Reactions to digital trends & developments
ORM promotes from within for Business Director rolesBy nurturing existing talent, ORM is able to promote from within for two Business Director roles.
6 lessons transport operators can learn from UberNot content with up-ending just the taxi industry, Uber has its sights firmly set on disrupting the entire travel and transport sector.
The value of having values in a businessORM's Global Talent Director shares her opinion on the reasons why values make such a positive difference to a company.
Success in a digital product launch: why ongoing customer testing is keyGetting the customer experience right for Arriva UK Bus with an ongoing programme of customer testing
What every marketer needs to know about digitalHere's the ultimate list of what every modern marketer needs to know about working effectively in a digital environment.
How to grow revenue through the customer experienceIn our latest ebook we look at the positives of harnessing a great customer experience and how it can help you to grow revenue.
3 Trends Driving Change in the UK Bus SectorThe UK bus sector needs to change to stay relevant to customers – but how?
ORM starts 2019 strong with two new senior hiresORM is pleased to announce two new senior hires, Head of Data and a new Head of Experience Design, and the opening of a new satellite office in Kiev in the past few weeks.
5 digital challenges transport groups faceThere are many challenges that transport companies face when trying to maximise the value of new digital technology.
5 Ways To Enhance the Customer Experience in ManufacturingManufacturers now need to pivot strategically, adopting a customer-first approach and focus on delivering a best-in-class customer experience.