- 4 Interconnected Digital Trends That Will Shape 2019We take a look at the four digital trends that will dominate in 2019
- The science fiction that has become science factMany of the latest technological advancements have been born out of the sci-fi writer’s imagination, find out which ones.
- Digitally Transforming Asset Management BusinessesOur latest whitepaper looks at the impact of digital on the asset management industry, following on from a roundtable we hosted with our technology partner, Acquia.
- Optimising the Customer Experience in RailWe interviewed SilverRail’s commercial manager Stuart McLay to talk about the ways we’re collaborating to improve the CX within rail.
- 3 practical uses of AI in digital marketingThere’s a lot of hype surrounding AI and what it can or can’t do. AI is a technology that enables machines to sense information, classify it, analyse it and make inferences based upon it. It can predict, act and learn.
- Improving your CX starts with truly understanding your customersHow well do you know your customers? And do you know what they really want from you? These two questions underline every good customer experience programme.
- 6 Digital Technologies Shaping the Manufacturing Sector6 Digital Technologies Shaping the Manufacturing Sector
- Asset Management: 12 steps to digital transformation12 steps on how to undergo digital transformation and improve customer experience in the Asset Management sector.
- Host Card Emulation is the Future of Smart TicketingPassengers can download an HCE-enabled app onto their smartphone and create a digital travel wallet. They can self-serve and purchase any ticket they need in-app.
- Using Digital to improve Customer Experience in TransportFind out how to use digital to improve customer experience in transport. Plus you can watch an exclusive interview with River Tamoor Baig.