- Host Card Emulation is the Future of Smart TicketingPassengers can download an HCE-enabled app onto their smartphone and create a digital travel wallet. They can self-serve and purchase any ticket they need in-app.
- Using Digital to improve Customer Experience in TransportFind out how to use digital to improve customer experience in transport. Plus you can watch an exclusive interview with River Tamoor Baig.
- 3 ways ORM uses digital to enhance the customer experienceIn the new digital era businesses should adopt a customer-first approach, using digital to deliver a new streamlined relationship.
- 5 ways digital will enhance your businessAdopting a digital approach is about using technology smartly to discover new ways of working - here are a few ways you can be adding value to your business.
- River Tamoor Baig on technological advances in the UK rail industryWe spoke with the Hack Partner’s Founder, about how tech is changing the UK rail industry right now and where the sector is heading.
- Meet the MaaS and MoD players shaping the travel ecosystemMobility as a Service (MaaS) and Mobility on Demand (MoD) are two emerging concepts that are disrupting the way we think about travel.
- Shaping a new digital experience for Janus Henderson InvestorsORM were appointed at the end of last year to help Janus Henderson’s digital and marketing teams with developing a new visual identity for the new web platform.
- Technological challenges and opportunities facing Asset ManagementThere's never been a better time for the industry to make the most of digital disruption
- 13 steps to getting your customer experience rightRegardless of whether you’re a B2B or B2C business, your customers will want a good customer experience akin to the services they’re already receiving from the likes of Uber, Apple and Amazon.
- 6 ways to use tech to improve the CX in railTrain Operating Companies (TOCs) are under increasing pressure to improve the end-to-end customer experience for their passengers...