Technology & Development
Our job is to acquire, customise and empower the newest technology for your digital consumer. We maximise the power of technology to enhance the way your business works, whilst providing first-class insight through internal staff training and technical consultancy.
Technology underpins the digital experience. Our team of technical experts understand how to devise, engineer and enhance the products that achieve your digital objectives. Our philosophy remains the same at all times: technology should be an enabler of customer experience and business needs.
We work closely with you to understand what’s required, when and why. We get involved from the very start, making sure your strategy and design process remains technically feasible. We work as a single agile delivery team, together with strategists, designers, business analysts and user experience experts to deliver effective solutions.
User experiences delivered to your customers, on a platform and a format they need. Our technology agnostic approach has seen some exciting solutions delivering experiences on a wide range of platforms. To name a few, ORM has developed experiences on the iWatch, iOS/ Android mobile customer loyalty applications, Nosql data storage applications, event check-in applications and iBeacons.
We help you to clearly define your digital landscape by analysing and designing your underlying technical infrastructure. Technical analysis and design at ORM provides our clients with smart, integrated and scalable online services and environments.
We have implemented cutting edge technology featuring personalisation, AB / MV testing, event-based marketing and content marketing in industry-leading products, such as Sitecore 8, Adobe CQ, and EpiServer. And it works. We've delivered significant improvements in brand awareness, NPS (Net Promoter Score) scores and increased content consumption time after time.
We’re here to help whenever you need us, with trusted advice and expertise that supports you at every stage of a project. Great digital work is designed to remove the headaches, not create them. Our job is to make sure that happens.
Keith is responsible for the smooth operation of the company while retaining a hands-on advisory role with clients. Since joining in 2010, he and the executive team have transformed ORM - more than quadrupling the size of the business in 3 years.